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Privacy

BACKGROUND:

Hot Watches understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.hotwatches.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law. 

Please read this Privacy Policy carefully and ensure that you understand it. [Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site] AND/OR [You will be required to read and accept this Privacy Policy when signing up for an Account]. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

 

“Account”

means an account required to access and/or use certain areas and features of Our Site;

“Cookie”

means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)];

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] OR [EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and

“We/Us/Our”

means Hot Watches, whose registered address is Suite 2.7 North Tyneside Business Centre, Saville St, North Shields NE30 1NT

and whose main trading address is Suite 2.7 North Tyneside Business Centre, Saville St, North Shields NE30 1NT

.

 

  1. Information About Us
    • Our Site is [owned and] operated by Hot Watches, whose registered address is Suite 2.7 North Tyneside Business Centre, Saville St, North Shields NE30 1NT
    • [Our VAT number is Not Registered.]
    • [Our Data Protection Officer is Phil Headland, and can be contacted by email at Phil@hotwatches.co.uk by telephone on 0191 2728749, or by post at Suite 2.7 North Tyneside Business Centre, Saville St, North Shields NE30 1NT
    • [We are regulated by Trading Standards, and the ICO] 
  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  1. [Your Rights
    • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      • The right to be informed about Our collection and use of personal data;
      • The right of access to the personal data We hold about you (see section 12);
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
      • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
      • The right to restrict (i.e. prevent) the processing of your personal data;
      • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      • The right to object to Us using your personal data for particular purposes; and
      • Rights with respect to automated decision making and profiling.
    • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.]
  1. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal [and non-personal] data (please also see section 13 on Our use of Cookies and similar technologies [and Our Cookie Policy  https://www.hotwatches.co.uk/pages/cookies-policy/

  • [gender;]
  • [business/company name]
  • [job title;]
  • [profession;]
  • [contact information such as email addresses and telephone numbers;]
  • [demographic information such as post code, preferences, and interests;]
  • [IP address;]
  • [web browser type and version;]
  • [operating system;]
  • [a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;]
  1. How Do We Use Your Data?
    • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR] at all times. For more details on security see section 7, below.
    • Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
      • [Providing and managing your Account;]
      • [Providing and managing your access to Our Site;]
      • [Personalising and tailoring your experience on Our Site;]
      • [Supplying Our [products] AND/OR [services] to you (please note that We require your personal data in order to enter into a contract with you);]
      • [Personalising and tailoring Our [products] AND/OR [services] for you;]
      • [Replying to emails from you;]
      • [Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on this link.
  • [Market research;]
  • [Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience;]
  • With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by [email] AND/OR [telephone] AND/OR [text message] AND/OR [post] with information, news and offers on Our [products] AND/OR [services]. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the [Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
  • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
    • Email addresses will be kept for 1 year, telephone numbers will be kept for 1 year, cookies will be kept for 180 days,
  1. How and Where Do We Store Your Data?
    • We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    • [Your data will only be stored in the UK.]

      OR
    • [Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).]

      OR
    • [Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the [Data Protection Act 1998] OR [GDPR] including:
      • We will ensure that our suppliers keep there
    • Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
    • Steps We take to secure and protect your data include:
      • Using encrypted back ups
      • Encrypting cookie data until a double opt in has been confirmed by the cookie owner
  1. Do We Share Your Data?
    • [Subject to section 8.2, We will not share any of your data with any third parties for any purposes.
    • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.]

      OR

    • [[We may share your data with other companies in Our group [for marketing]. This includes [Our subsidiaries] AND/OR [Our holding company and its subsidiaries].]
    • [We may sometimes contract with third parties to supply [products and] services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.]
    • [We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.]
    • [The third party data processors used by Us and listed below are located] OR [We may sometimes use third party data processors that are located] outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the [Data Protection Act 1998] OR [GDPR] including:
    • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.]
  1. What Happens If Our Business Changes Hands?
    • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
    • In the event that any of your data is to be transferred in such a manner, you will [not] be contacted in advance and informed of the changes. [When contacted you will [not, however,] be given the choice to have your data deleted or withheld from the new owner or controller.]
  1. How Can You Control Your Data?
    • [In addition to your rights under the GDPR, set out in section 4, when] OR [When] you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details [and by managing your Account]).
    • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  1. Your Right to Withhold Information
    • You may access [certain areas of] Our Site without providing any data at all. [However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.]
    • You may restrict Our use of Cookies. For more information, see section 13 [and Our Cookie Policy https://www.hotwatches.co.uk/pages/privacy]
  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). [Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £10 OR [Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.] Please contact Us for more details at phil@hotwatches.co.uk or using the contact details below in section 14. [Alternatively, please refer to Our Data Protection Policy https://www.hotwatches.co.uk/pages/data-protection-policy/

  1. Our Use of Cookies
    • [Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our [products] AND/OR [services]. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    • By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for Crazy Egg, Convertflow and Google Analytics For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
    • All Cookies used by and on Our Site are used in accordance with current Cookie Law.
    • Before Cookies are placed on your computer or device, you will be shown a Pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
    • [Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.]
    • The following first party Cookies may be placed on your computer or device:

Name of Cookie

Purpose & Type

Strictly Necessary

Wordpress

Interaction with the websites forms

yes

 

 

 

Name of Cookie

Purpose & Type

Strictly Necessary

Wordpress

Interaction with the websites forms

yes

 

 

 

 

and the following third party Cookies may be placed on your computer or device:

 

Name of Cookie

Purpose & Type

Provider

Crazy Egg

To track user movement around our website, and collect demographic information that can be used to help us understand our website traffic better

Crazy Egg

Convertflow

In page pop up that is triggered by the pages a visitor uses. It is developed to increase the quality of the user experience on the site

Covertflow

 

 

 

 

 

 

 

 

 

 

  • Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the [products] AND/OR [services] offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
  • The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
  • The analytics service(s) used by Our Site use(s) the following Cookies:

 

Name of Cookie

Purpose & Type

Provider

Strictly Necessary

Google analytics

To track user movement around our website, and collect demographic information that can be used to help us understand our website traffic better

Google Analytics

No

Remarketing

This cookie tracking allows us to track the visitors journey and then market to these cookies again according to their journey

Google Analytics

No

 

  • In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
  • It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]

    OR

[Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our [products] AND/OR [services]. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising. In addition, Our Site uses analytics services provided by Google analytic which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. For more details, please refer to Our Cookie Policy https://www.hotwatches.co.uk/pages/cookie-policy/

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, For questions or

complaints about communications from Us (including, but not limited to marketing emails), please contact Us at phil@hotwatches.co.uk or via https://www.hotwatches.co.uk/pages/contact-us.]Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Your privacy is of the up most importance to us. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Our Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Hot Watches will ensure any personal information you provide is not divulged to third parties. 

Contact & Communication
We will adhere to the Data Protection Act of 1998. Hot Watches would like to invite you to join our mailing list and receive the maximum benefit from becoming a Hot Watches member, this is done by ticking the box on the membership form. By checking the box you are allowing Hot Watches to inform you of special offers, promotions and discounts etc that may be of interest to you. We will also provide information on new lines and products that may be of interest to you. We also collect information to allow us as Hot Watches to process your order, or deal with any query brought up by your order, this information will allow us to offer you our best possible service whilst you are a customer or member of Hot Watches.

 All information that we collect is deemed to be correct, if there are changing to our held information we ask you to inform us of the change so that we can keep all of our records up to date. We will not share any of the information that you divulge to Hot Watches when joining our site to any third party unless it is in accordance with the data protection act 1998 i.e unless we have cause for concern about a persons identity and we have to bring in external sources to guarantee that the persons identity is correct. 

This is for you the consumers benefit. You may at anytime ask to be removed from this list by emailing us at info@hotwatches.co.uk

Email Newsletter

Our website operates an email newsletter program, used to inform subscribers about new products on the website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device. Please see our cookies policy for further details 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.



Company Address 

Hot Watches 

PO Box 214

Bedlington

NE63 3EW